We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Zapperals (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://zapperals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good kit! The Cup is a bit too big, but it's my fault. The store advised the Cup with, and I ordered D. I was afraid that the little one would be
22 Feb 2020 23:49
Excellent quality and tailoring!
11 Feb 2020 02:29
Very fast shipping and nice set. Size is perfect. I love it and will certainly buy again.
19 Jan 2020 12:41
Simpatiškas komplektukas, atrodo kokybiskas, Aciu
16 Jan 2020 10:29
Chic set! True, I overestimated myself in size, 110 C was bolshevat, but the panties are straight chic to my 54 Russian size)) but there is no store error, ordered December 29, and January 16 already took in the post office. The quality of the fabric at the highest level, it's so difficult to find beautiful underwear on plump, but with this kit every puff will feel super seducer! Cool, thank you!!!
9 Jan 2020 22:53
Very cool I will order more. Came in nine days. Thank you.
31 Dec 2019 21:10
The order was taken on December 31! A gift for the new year. The quality of the bra is wonderful, the panties are so-so. No bones, the chest holds, but it would be possible to order a larger size.
10 Dec 2019 12:18
Very nice set but the bra size really very big
10 Dec 2019 05:01
The knitwear is tight, it sits well, there are no bones, but there are stiffeners, they do not press and do not fly)) on the Russian 54 sat well, the panties are dense, the seams are flat. I have a bottom of 56 sizes, they sit under my stomach, but they do not slide tightly anywhere and do not press. the folds of the fabric and the elastic band are fixed without seams, the purchase is still satisfied
3 Dec 2019 21:15
It all came to the target dates. The track was tracked from beginning to end. Packed in a simple package. Quality is good (according to Women's experts), the size corresponds. You can order, I recommend the store.