We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Were too small good for my daughter
Good quality shoes. The size corresponds to the table. Do not malomerit. Excellent shoes for everyday use. Very light and comfortable. No smell. Seller recommend.
Thanks for the sneakers, they are wonderful, light, packed practical, came in the declared period, I recommend! Thank you!
More beautiful than on the car, neat, comfortable, the foot in sneakers seems less, than she really is. I recommend the product very much. At 25.5 size at full leg 6 (German size) better fit size 39,5, but who does not have a wide 39 foot size will do fine. What is the strength of the sneakers I do not know yet. Due to new changes in order of alert received the parcel late. At the same time I made another order for another,. Paid for both orders and for forwarding each order separately (for 2 shipments}. But both orders in the store put in one package, it turned out only one shipment, not two. Due to incorrect forwarding at the point of issue there were problems. It should be noted that payment for shipments has become high, close to the cost of the ordered thing ..
They're amazing! Thank you, very comfortable! Like the description, I recommend the store
The order came in a month. Slippers were packed in a plastic bag and in a single film, a little crumpled. But on the leg cleared, everything is fine. On the leg 26 cm. 41 size butt, but I think when you wear stretch. Track tracking, with the store did not communicate. The goods are satisfied.
The Tarks are very good, the insole is soft, very neat, everything is flat. At 39 Russian took 40. Thank you store. Recommend.
Good quality, comfortable shoes. They are suitable for narrow or medium width leg. Thank you store, they are very beautiful, especially the color.
Very good quality for cost, they are comfortable and do not hurt feet. I recommend them!
Comfortable shoes, also suitable for a wider and transversely flat foot with halluxies. Mom is very happy. I took 1 size bigger and it fits perfectly !!!
Замечательные туфли. Подошва резиновая. Доставка очень быстрая - 10 дней. Хорошее отслеживание.
Muy bonitos, cómodos, número exacto de acuerdo a la tabla y llego antes del tiempo esperado.
Качество вполне приемлемое, выглядят неплохо. На ноге сидят удобно, размер в размер. Лёгкие, ночь комфортно.
Доставка очень быстрая отправил продавец быстро но размер не подашел.Значито они маломерят.А в целом очень хорошо выгледят и очень легкие.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!