We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Zapperals (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://zapperals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it is pretty much just like the picture, so I'm satisfied! Seems to be pretty good quality too. Pretty fast shipping too.
8 Oct 2020 08:19
9 Sep 2020 04:58
Too small size S French
24 Aug 2020 10:49
соответствует фото. хорошая юбка. дошла быстро.
17 Aug 2020 11:54
zgodnie z opisem bardzo szybka dostawa
6 Aug 2020 08:18
Skirt in black looks like in picture, finished neatly and not wrinkled like the other garments I 've ordered! Reasonable fast delivery.
3 Aug 2020 08:25
Good quality chiffon skirt. For the body is a pleasant fabric, in the heat will be good.
20 Jul 2020 10:23
Good kag. Recommend
18 Jul 2020 03:17
perfect....thanks for the gift
17 Jul 2020 09:50
Super nice skirt, I highly recommend
30 Jun 2020 19:21
this is very cute
23 Jun 2020 18:05
Delivery: 6 weeks to Belarus. Track number was tracked. Packing: postal bag + transparent bag. The skirt came in good condition, without puffs and no foreign smell. The quality of the tailoring is good: The seams are even, overlaid, there were short strings-the end of the seams. The skirt consists of two layers: Top-chiffon and bottom-lining (polyester + cotton). Chiffon layer is translucent with a delicate print color. The lining is white in color from a material pleasant to the body, it is not electrified. Thanks to the lining, the skirt practically does not shine through, except that the very little. The skirt has a wide tight elastic band with good stretch. On my Talt B-61 cm. It was big. I can only wear a skirt on my hips. Sad! The skirt perfectly sits on the waist at least from 65 cm. Stretches the elastic band well, I think that it will be comfortable for girls with waist sizes up to 75-80 cm.
18 Jun 2020 23:55
Fast delivery, nice dress. Too small at the hips.
8 Jun 2020 12:06
The skirt is light, pleasant to the body, there is a petticoat, does not shine through, the seams are neat. Recommend!
24 May 2020 03:02
Pretty good. So beautiful.
18 May 2020 20:31
At the waist volume of 80 cm tight. 75 cm will fit