3.Please choose size according to foot length, (Don’t choose size according to your country usual size !!!)
For Example:If you measure Heel to Toe is 27 cm,Please Choose size 44=US Size 10
4. Our Shoes marked Chinese shoes size or corresponding foot length.
5.CN size 44(27cm). This 27CM is not insole length or outsole length, it means foot length only.
6.Due to different display and shooting angle, it may be a little color difference from the real one.
***If you have any questions, please contact me.***
EU Size36=US5 =Foot Length 23.0cm EU Size37=US5.5 =Foot Length 23.5cm EU Size38=US6 =Foot Length 24.0cm EU Size39=US6.5 =Foot Length 24.5cm EU Size40=US7 =Foot Length 25.0cm EU Size41=US8 =Foot Length 25.5cm EU Size42=US8.5 =Foot Length 26.0cm EU Size43=US9.5 =Foot Length 26.5cm EU Size44=US10 =Foot Length 27.0cm EU Size45=US11 =Foot Length 27.5cm EU Size46=US12 =Foot Length 28.0cm EU Size47=US12.5 =Foot Length 28.5cm
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Zapperals (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://zapperals.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very satisfied, I recommend buying, thank you store
15 Jul 2020 05:24
Great product. I wear 42 (Europe) and I ordered 43. Just what it takes.
13 Jul 2020 09:52
fit well, no smell
29 Jun 2020 19:02
They are really beautiful, and fit well. Just as pictured. Very happy with this purchase. Strongly recommend.
23 Jun 2020 11:33
Very cool "a la croxes." I liked the quality. The only negative-it is necessary to take a larger size. Its size is straight back to back. In general, I recommend!
22 Jun 2020 00:18
The size was too big. And so quickly came, and corresponds to the description
21 Jun 2020 05:58
Ordered 23.05, received 20.06. Packed simply, but it came without damage. Strong chemical smell, but I hope, eventually will disappear. Fully corresponds to the description and photo. Product and store recommend.
13 Jun 2020 10:08
Delivery within 3 weeks to Moscow. I bought slippers for work you in a honey institution. After a week of socks, the left Slipper began to creak such a feeling that inside the air and during walking the Slipper is compressed. And so in general it looks normal cute!
11 Jun 2020 15:31
Great product. Really bad timing
4 Jun 2020 02:36
How in the description
4 Jun 2020 00:01
Zamówiłam rozm.42 and are good, perfect for foot ktora wears rozm. 40 so zanizony size. But all OK, order happened in niecały month.
3 Jun 2020 14:09
Stink very much, but nothing, soft
22 May 2020 11:26
The right was slightly smaller than the left, the size is upside down, but if you take more will hang on the leg. In principle, normal sneakers for this money, very easy.
13 May 2020 07:20
In Ukraine delivery by "New Mail", sent the next day, after payment. Very light, comfortable design and ability to remove the back strap forward. Took 1 size bigger. Now they ordered the same smaller size for their daughter. The smell was strong, but quickly left after a few days on the balcony.
24 Apr 2020 06:11
Super, precies goed.
21 Apr 2020 09:05
I wear 41, ordered 42 as I hit the point. Easy, comfortable.